• Posted on 22. March 2019
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Privacy policy

Privacy Policy

Last Updated On: 24-Feb-2025

Effective Date: 24-Feb-2025

1. Introduction

Moyo Creative Limited, located at Fleming Road 8, Wan Chai 777995, Hong Kong (the “Company”), operates the website https://www.moyo.at (the “Service”). This Privacy Policy explains how we collect, use, and disclose your personal data when you use our Service.

We are committed to protecting your privacy and handling your data in compliance with:

• The General Data Protection Regulation (GDPR) of the European Union (EU) and Austria

• The Personal Data Privacy Ordinance (PDPO) of Hong Kong

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree, please discontinue the use of our Service.

2. Data We Collect

We collect the following types of personal data:

a) Automatically Collected Data (via Cookies & Analytics)

When you visit our website, certain data is automatically collected, including:

• IP address (anonymized where required)

• Browser type and version

• Device information

• Date and time of access

• Pages visited and interaction with content

b) Data You Provide Voluntarily

If you contact us via email or a contact form, we collect:

• Your name
• Your email address
• Your message or inquiry

We do not collect or process sensitive personal data such as health information, financial details, or biometric data.

3. Purpose & Legal Basis for Processing Data (GDPR Compliance)

We process your personal data based on the following legal grounds:

• User consent (Article 6(1)(a) GDPR) – When you voluntarily provide your data, e.g., via a contact form.

• Contractual necessity (Article 6(1)(b) GDPR) – If data processing is necessary to provide our services.

• Legitimate interest (Article 6(1)(f) GDPR) – For website security, performance analysis, and service improvements.

• Legal obligation (Article 6(1)(c) GDPR) – When required to comply with laws and regulations.

4. Data Retention

We retain personal data only for as long as necessary for the purposes stated:

• Website usage data (analytics, logs): Automatically deleted after 12 months

• Contact form data: Stored for up to 6 months after resolving the inquiry

• Legal compliance records: Stored for as long as required by applicable regulations

Once data is no longer needed, it is securely deleted.

5. International Data Transfers

Since Moyo Creative Limited is based in Hong Kong, and our website is hosted in Austria, data may be transferred between these locations.

For EU residents, we ensure compliance with GDPR data transfer requirements through:

• Standard Contractual Clauses (SCCs) with service providers handling EU data

• Technical safeguards such as encryption and access restrictions

By using our Service, you acknowledge and consent to the transfer of your data as described.

6. Your Rights Under GDPR & PDPO

You have the following rights regarding your personal data:

• Right to access – Request a copy of your stored data

• Right to rectification – Correct inaccurate or incomplete data

• Right to erasure – Request deletion of your data (“Right to be forgotten”)

• Right to restrict processing – Limit how we use your data

• Right to object – Object to processing based on legitimate interests

• Right to data portability – Request a structured, machine-readable copy of your data

To exercise these rights, contact us at agency@moyo.media. We will respond in accordance with applicable laws.

If you are an EU resident and believe we have not addressed your concerns, you may lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) or your local authority.

7. Cookies & Tracking Technologies

We use cookies to improve user experience and analyze website traffic.

• Essential Cookies – Required for website functionality (do not require consent).

• Analytics & Tracking Cookies (Google Analytics) – Used for anonymous website analysis (require user consent).

• Marketing Cookies (Social Media, Embedded Content) – Used for third-party services (require user consent).

You can manage cookie preferences via our Cookie Policy or adjust settings in your browser.

8. Data Security

We implement reasonable security measures to protect your data, including:

• Encryption of stored and transmitted data

• Access restrictions to authorized personnel only

• Regular security audits to prevent unauthorized access

However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute protection.

9. Third-Party Services & Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective 180 days after posting. We encourage you to check this page regularly for updates.

11. Contact & Data Protection Officer (DPO)

For privacy-related inquiries, contact:
Moyo Creative Limited
Fleming Road 8, Wan Chai, Hong Kong
Email: agency@moyo.media

If you have concerns about our data handling practices, you may contact the Austrian Data Protection Authority (Datenschutzbehörde) or the Office of the Privacy Commissioner for Personal Data (PCPD) in Hong Kong.

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